1. Introduction
Emstone Construction Inc. respects your privacy and is committed to protecting your personal information in accordance with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).
This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect
We may collect personal information when you:
Submit a contact form
Request a consultation
Email or call our office
Apply for employment
Engage our services
Information may include:
Name
Email address
Phone number
Property address
Project details
Company name (for commercial clients)
We do not knowingly collect information from minors.

3. How We Use Your Information
We use collected information to:
Respond to inquiries
Schedule consultations
Prepare estimates or proposals
Provide construction services
Improve our website
Communicate project updates
Meet legal and regulatory obligations
We do not sell personal information.

4. Commercial Client & Tender Information Protection
For commercial clients, developers, and government agencies, Emstone may collect and retain:
Corporate contact information
Tender documentation
Technical specifications
Financial details
Project site documentation
Such information is handled with strict confidentiality and used solely for:
Bid preparation
Project coordination
Regulatory compliance
Contract execution
We do not disclose commercial project information without written authorization, except where required by law.

5. Public Sector & Government Data Handling
For projects involving municipalities, public agencies, or government entities, Emstone Construction handles submitted materials in accordance with:
Ontario procurement guidelines
Freedom of Information and Protection of Privacy Act (FIPPA), where applicable
Contractual confidentiality clauses
Certain project documents submitted to public bodies may be subject to access requests under applicable legislation.

6. Website Analytics & Cookies
Our website may use:
Cookies
Google Analytics
Tracking pixels
These tools collect non-identifiable data such as:
Pages visited
Time spent on site
Device type
Location data (general region)
This data helps us improve website performance and user experience.
You can disable cookies in your browser settings.

7. Data Protection
We implement reasonable safeguards to protect personal information from:
Unauthorized access
Disclosure
Loss
Misuse
However, no internet transmission is completely secure.

8. Third-Party Services
We may use third-party service providers for:
Email communications
CRM systems
Marketing tools
Website hosting
These providers may process information on our behalf and are expected to maintain appropriate privacy protections.

9. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

10. Document & Project Data Retention
Commercial and government project documentation may be retained for statutory limitation periods under Ontario law, including:
Construction Act lien timelines
Warranty periods
Insurance documentation retention
Regulatory compliance requirements

11. Your Rights
Under Canadian privacy law, you have the right to:
Request access to your personal information
Request corrections
Withdraw consent (subject to legal or contractual restrictions)
To make a request, please contact us using the details below.

12. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

13. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Email: info@emstoneconstruction.com
Phone: 416-879-8379